customer satisfaction recognition through testimonials - York EMC Services Ltd

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High Level of Customer Satisfaction for Services and Products

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“I would like to thank you and the team in Yate for the swift and professional way in which you dealt with the EMC Testing for us”

CEO, Wheeler and Clinch

"The service we received from York EMC was exceptional, they are experts in their field and went above and beyond what was expected from them. The advice that was offered regarding ways to reduce EMF in the workplace was gratefully receive and we have implemented some of the ideas already".

Senior Facilities Engineer, Cummins

"I’ve used York EMC on quite a few occasions and had a very quick and professional response each and every time. Their flexibility and availability has always been impressive, and the language used in their reports translates well across both laymen and subject matter experts. I’d highly recommend."

Plant Engineering Manager, Network Rail

 “Our in-house course was delivered in a professional and friendly manner by a knowledge and well-presented trainer.”

Systems Engineering Manager, Balfour Beatty Rail

“York EMC Services' has always had the best engineers in the business and now they have the equipment and facilities to match!”

Senior Engineer, Bibliotheca Ltd

"The specialist Rail division of York EMC (Castleford) worked with us to provide both EMC pre-compliance and full-compliance testing for a new piece of equipment. They gave valuable advice and areas to improve which was valuable in obtaining a pass during the testing. We would highly recommend!”

Electrical Engineer, Sperry Rail

“I would like to express my thanks for completing the Safety testing of our Mains Filter Module; once again YES has carried out a most professional and bespoke service at the pace which we required. YES has consistently maintained a first class track record throughout many years of trading, much to the credit of the excellent staff and management”

Compliance Manager, SG Gaming.

"York EMC worked with us to provide the testing service we needed, gave advice on the day and followed that up quickly with a full report."

Group Business Systems Advisor, The Roe Group

"York EMC Services (YES) is fully committed to ensuring complete customer satisfaction. Our aim is to build long-term relationships by providing a service that meets or exceeds our customers’ expectations.

If we do this, we would like to know about it; if we don’t, we need to know about it.  We are proactive in seeking the views of our customers and will respond wherever we can."

Director, Azura Engineering Ltd

"We really enjoyed the quick, flexible and proficient approach YORK EMC adopted while ESD testing one of our new automotive products.

Having encountered some ESD issues meeting a required automotive OEM standard, we needed some timely evaluation of our proposed solution, YORK EMC stepped up to the mark and even offered advice.

The really great thing about using YORK EMC was that they were prepared for our visit and the test only took one hour."

Hardware Design Engineer, Digital Barriers – Advanced Technologies

“Every member of the Grangemouth Laboratory was very knowledgeable, professional and friendly and I cannot thank them enough for the quality of service received during recent tests.”

Senior Electrical Design Engineer, Dale Power Solutions Ltd 

“York EMC were extremely professional while I carried out EMC testing at their Castleford laboratory and they have created a very warm, hospitable environment for visitors.”

Plant Engineering Manager, Nifco UK Ltd - In-house training and Consultancy for EMF

"The delivery of the course was clear and easy to understand – essential for those of us without prior experience of EMF. The content was informative and highlighted areas that we may not have considered previously. Our requirements were fully met during the 1 day session, including full testing of our equipment. I would highly recommend the services of the team at EMC."

Electronics Technician, Great Western Railway - Attended Fundamentals of EMC in Railways course

"I thoroughly enjoyed the course and came away having learned a great deal. It has changed the way I work - I now approach tasks with EMC in mind which makes for a whole different way of thinking, but one which is necessary in the modern world."

Project Manager, Emblation Ltd

"I appreciated the very professional staff and welcoming environment. The advice for improving product performance was also very much appreciated"

“I appreciated the flexibility shown after our equipment required some work on it during testing. There was no pressure to have it back on test immediately or else suffer a cost penalty.”

Senior Electronics Engineer, Markes International

“All the staff at the Castleford Laboratory were welcoming and helpful, particularly the testing engineers who were excellent communicators, making the process very straightforward”

Technical Director, Vickers Electronics

"One never forgets good service and consideration from a supplier and it is always a pleasure to praise a company and consider that the cost of the service was money well spent. We required the appropriate testing and certification for a large and heavy product for London Underground.

From initial visits to several testing organisations York EMC were the most open and obliging company. York EMC at Castleford were extremely helpful and co-operative throughout the testing period, permitting us to do some informal pre-compliance checks before committing to the full test, assist with the testing and fitting this around our current work schedule.

The staff, both technical and administrative, was very knowledgeable and helpful. On conclusion of the testing the documentation was available within two days."

Technical Director, Micromotive Control

 "From initial contact with the Sales Engineer and the customer service team from time of quotation through to final testing the service has been first class. Reports are always on time and clearly defined and precise. York EMC Services are a very supportive, reliable and professional team and I hope to continue our relationship over the coming years. I highly recommend York EMC services to all."

EMC Engineer, Holophane Europe Ltd

“Being my first time testing at an external EMC test house, the help and guidance provided by York EMC Services on both the test procedures and correct use of equipment was very welcome.  Also, the flexibility to fit in our testing at very short notice, on numerous occasions, was a massive help to be able to achieve our project delivery milestones”

Electronics NPI Engineer, Knorr-Bremse Rail Systems

"York EMC Services, providing us with the Right Service at the Right Price and usually Right Now, is the best way that we could sum up our long standing and very satisfied trading relationship with YES in general and with the Castleford Lab in particular. Despite our demands which are untypical of other manufacturers, YES and the Castleford Lab have consistently provided us with well managed Quality and personable Service throughout the 15 years of our trading history." 

Approvals Manager, Barcrest Group

"We are very pleased with YES work and highly recommend their services. Great partner in business - flexible and open to customers' needs. Course organizers were supportive, coming up with good ideas and stayed in touch at all time. The entire process from creating in-house course to lecturers'  performance in front of demanding audience went excellent. We look forward to doing business with YES again."

Product Manager, Astat

"Our business is small and we were new to to complexities of LVD and EMC. Brian and Craig at York EMC provided us with invaluable advice and guided us through the process. I was also able to observe some of the testing.  Importantly the staff don't just do testing but with work with their client to ensure that the product is suitable to pass the test. I have no hesitation in recommending York EMC."

Director, Anick Ltd

“One of our valued customers recommended that York EMC Services provide independent product testing. Technetix contracted York EMC Services and subsequently had a positive experience, finding the knowledgeable engineering staff friendly, entirely professional and attentive to our needs.”

Technical Director, Technetix Ltd

"York EMC were extremely professional while I carried out EMC testing at their Castleford laboratory and they have created a very warm, hospitable environment for visitors.”

Senior Electrical Design Engineer, Dale Power Solutions Ltd

"York EMC Services recently presented a 2 day bespoke in-house Electrical Safety course for our company and I have to say the professional, but friendly communications prior to, and on the day, from all concerned at York EMC made the whole course very enjoyable and much easier for us. It was obvious to us that the presenter had put in a lot of excellent ground work regarding the notes, presentation, and professional delivery of the material.  He also encouraged interaction throughout the course and encouraged related questions, which made it both technically informative, but also kept it fresh and interesting. Our delegates had a mixture of experience in the subject matter and this was taken in to consideration and the course was pitched at the right level for everyone.  With positive feedback given from all who attended, importantly our Product Safety Manager who was very impressed with the 'excellent' presentation."

Test/Safety Engineer, HMGC

"I have just attended the EMC Design Course and I would just like to thank you again for the course. I certainly got a lot out of it - it was definitely worth my while attending.  I would also like to extend my thanks to Andy and Mark (and the rest of the admin team too!)"

Application Development Engineer, ST Microelectronics

Testimonials See our locations
Your staff were thoroughly professional and catered for myself and our customer very well during our visit  (Testimonial)
York EMC Services have created a very warm, hospitable environment for visitors (Testimonial)
Their willingness to go the extra mile to help us to achieve our objectives (Testimonial)
The impressive persistence of the staff in resolving issues (Testimonial)
We were particularly impressed with how quickly York EMC Services responded to our request (Testimonial)
Both technical and administrative staff were extremely knowledgeable, helpful and co-operative throughout the testing period. (Testimonial)
From initial visits to several series of testing , York EMC Services at Castleford were the most open and obliging company (Testimonial)
"We really appreciate the great work York EMC is doing for us”  (Testimonial)
“I will remember my visit to Castleford as the day of the eclipse and really enjoyed the demonstrations given by your engineers" (Testimonial)
"I wouldn't have had a clue without the help from York EMC so thank you, I appreciate your help" (Testimonial)
Flexibility and technical expertise appreciated in dealing with real situations (Testimonial)
EMC Design Course was definitely worth my while attending (Testimonial)
Knowledgeable and friendly engineering staff, entirely professional and attentive to our needs (Testimonial)
York EMC Services consistently delivers an excellent service, with useful advice always provided (Testimonial)
The support the engineers offer is fantastic and we really appreciated the great job they do, sometimes at very short notice. (Testimonial)
Training courses where extremely well delivered in a very effective format from experts within their respective fields (Testimonial)
York EMC Services provide us with the Right Service at the Right Price and usually Right Now! (Testimonial)
Despite our demands York EMC consistently provided us with well managed, quality and personable service (Testimonial)
YES did an excellent job in the presentation and demonstration during our In-house EMC Course (Testimonial)
We recently used YES for the first time. Staff were very helpful and supportive (Testimonial)
I appreciated the advice given during and after the testing. I would not hesitate to use YES again.  (Testimonial)
YES understood my project and delivered what was required (Testimonial)
I highly recommend YES to all (Testimonial)
YES are a very supportive, reliable and professional team (Testimonial)
They were interested in our product and helping us pass the testing we required (Testimonial)
I was impressed with the knowledge and depth of expertise of the staff (Testimonial)
Staff are extremely helpful and knowledgeable (Testimonial)

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